NADRA’s nationwide digital service allows eligible pensioners to complete life verification through the Pak ID app or access free assistance at designated service points.
Pakistan’s pensioners can now obtain a Proof of Life certificate free of charge without repeatedly visiting banks or pension offices, following the launch of a nationwide service by the National Database and Registration Authority (NADRA).
The facility is available through the Pak ID mobile app, NADRA Registration Centres, Union Councils, e-Sahulat franchises and NADRA’s mobile services across the country.
The initiative was introduced on the special directions of Prime Minister Shehbaz Sharif in collaboration with the Ministry of Interior and Narcotics Control, Ministry of Defence, Controller General of Accounts (CGA) and Military Accountant General (MAG).
The service is particularly intended to assist elderly, bedridden and differently abled pensioners who may face difficulties travelling to banks or pension offices to complete mandatory Proof of Life verification.
How to Get Proof of Life From Home
The Pak ID mobile app provides the most convenient option for eligible pensioners who can complete the required identity verification digitally.
Pensioners who are unable to use the app themselves can also receive assistance from a family member. A family member may use their own Pak ID account to complete the prescribed identity verification process on behalf of the pensioner.
For those requiring physical assistance, the service is available free of charge at more than 5,000 e-Sahulat franchises nationwide. Pensioners can also visit more than 988 NADRA Registration Centres and around 500 Union Councils, where priority services are available without requiring them to wait in regular queues.
Pensioners who cannot easily travel to these locations can use NADRA’s mobile registration vans, biker services and main pack services.
National Pensioners Register
The Proof of Life facility forms part of a broader reform initiative under which NADRA has established a National Pensioners Register. In its first phase, pensioners administered by CGA and MAG have been included in the database.
The digital register provides pension authorities with a centralized source for verifying a pensioner’s identity and life status. It can also reduce the need for families to repeatedly submit the same information to different government departments.
If a pensioner’s death is reported through NADRA’s death notification system or recorded in the Civil Registration Management System, the relevant pension controller can receive a digital notification.
NADRA has also introduced a verification facility for authorized banks, enabling them to directly check a pensioner’s Proof of Life status through the National Pensioners Register.
The new system is expected to reduce paperwork, repeated physical visits and administrative inconvenience while making pension verification more accessible to elderly and vulnerable pensioners.
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